Cancellation Policy – Ready-Made Products
For all ready-made products (excluding made-to-order items):
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Orders can be cancelled for a full refund before the order is shipped or within 12 hours (on working days) of payment confirmation.
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Once your order has been shipped, you will receive a shipping confirmation email with the carrier name and tracking number.
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Orders cannot be cancelled once they have been shipped, even if still in transit.
Please note:
If you no longer want the item after shipping, you may refer to our Return & Refund Policy to submit a return request after receiving the package.