Warranty

Warranty

Risk-free Custom Curtains with HversailtexCurtains

HversailtexCurtains's goal is to simplify the process of ordering custom curtains and also deliver the best quality in industry to families. The experience of customers and the quality of our products come first to us.

That's why we offer the following services to help you order your risk-free custom curtains:

· We offer free fabric swatches for you to feel the texture and see the color.

· We provide expert advice on measurement and selection of the most fitting collection for your windows.

· Reasonable return request* will be accepted and handled within 30 days upon your receipt. Check out our Return & Refund Policy for detailed information.

· Installation of curtains or shades should be carried out under proper installation instructions.Hversailtex provides detailed installation instructions for curtains and shades. Please install the hooks or hardware carefully and gently to prevent damage to the fabric or shade lifting system.

* The return policy does not apply to any return/refund based on fabric selection, if the customer has not seen a fabric sample or declines to receive a fabric sample after the order is placed.

Limited Lifetime Warranty

HversailtexCurtains only delivers the best curtains to customers. We proudly stand behind our materials and manufacturers with a limited lifetime warranty.

What is covered

We guarantee that our product will be free of manufacturing defects for as long as you own it. Should the product be defective, HversailtexCurtains will, at its sole discretion, repair or replace the defective item.

What is not covered

· This limited warranty does not cover normal wear & tear (examples: normal fading from sunlight, fraying of fabric, loss of color intensity, damage from water, insects or pets, deterioration of operation mechanisms over time).

· This limited warranty does not cover any damages caused by the owner modifying, attempting to fix, or otherwise altering the products.

· This also does not warrant that the products won't be obsolete at some point in the future.

· This warranty is extended to the original purchaser only and is non-transferable.

How long does this coverage last

This warranty lasts for the lifetime of the product. 

How to obtain services

For all warranty services please email us <Hversailtexdiy@Gmail.com> about your inquiry, please attach photos of the defective item.

*Appendix

Care Instruction

Material

Collection

Care

Linen

Liz

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Stefana Silber

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Patti

Dry Clean

Kyla

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Tia

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Jawara

Dry Clean

Ian

Dry Clean

Masha

Dry Clean

Joy

Dry Clean

Ron

Dry Clean

Lance

Dry Clean

Lacey

Dry Clean

Cotton

Broad

Dry Clean

Cloe

Dry Clean

Tino

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.

Isabella

Dry Clean

Sarai

Dry Clean

Velvet

Birkin

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Shayna

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Veda

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Silk

Selman

Dry Clean

Sheer

Hanna

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Scandina

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Brooklyn

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Florida

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Blackout

Atlanta

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.

Saba

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Mayra

Hand wash cycle.
Wipe clean.
Dry clean.
Do not bleach.
Do not wash in hot water. 

Outdoor

Heck

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.

Edith

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.

Retardant

Regal

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.

SPA

Hazel

Hand wash cycle.
Gentle cycle machine washable in cold water.
Dried on low heat or dry naturally.
Additionally iron it when they are still damp to remove creases and wrinkles.
Wipe clean.
Do not bleach.
Do not wash in hot water.
Dry Clean.